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 Telephone Line Fault 23/12/10

There is a fault on our main telephone line 0141 649 1011.  Please telephone 0141 636 1300 until the problem is resolved.

Burst and Frozen Pipes

Problems such as burst pipes are associated with freezing temperatures.  The best advice we can give is for owners to minimise the risk of bursts by taking simple precautions, such as the following:

Whenever possible, ensure that your property is adequately heated, and fit draught-proofing where required.

Where possible, have all pipes fully insulated.

If you intend leaving your property unoccupied for a short period, it is advisable to leave your heating on at a low setting to maintain a reasonable temperature.

If vacant for a longer period, consider turning off the water supply and draining the central heating system.  Leave a key and contact number with a neighbour.

Repair any leaking valves or taps.

If a pipe freezes, try gently heating it with an electric fan heater or hairdryer.

If a pipe bursts, turn off the stop valve immediately.  If water is close to electrical wires or fittings, switch off the electricity supply.  If necessary, turn off your boiler or immersion heater and drain the system.